Member First Mortgage delivers more options for your members and more opportunities for your Credit Union. Our mortgage products and services allows us to provide Credit Unions with everything they need to have a successful mortgage lending program.

State-of-the-Art Technology

Member First Mortgage is dedicated to providing a superior mortgage experience for your Credit Union and members with speed, efficiency, security and reliability. Our advanced Loan Origination System streamlines generating and maintaining your Credit Union’s mortgage loans. In addition, we utilize a digital marketing platform to keep members top-of-mind before, during, and after the mortgage process.

We offer the full package of state-of-the-art technology that is designed to create a successful mortgage program and better serve your members.

  • Digital mortgage experience optimized for mobile, tablet and desktop.
  • Automated email/text status notifications for members, realtors and CU staff throughout the origination process.
  • Advanced digital marketing platform with white label and co-branded options for member-facing materials and realtor/builder relationships.
  • Automated campaigns designed to increase pull-through, and member retention campaigns after closing to increase mortgage volume.
  • End-to-End Loan Origination System (LOS) from point-of-sale through closing powered by Amazon Web Services.

Customizable Servicing Solutions

We can help you retain your mortgage originations on your own terms,and we provide the loan servicing expertise you and your members deserve – without all of the added expenses! Our wide range of loan administration services will provide your Credit Union with the expertise you need to meet and exceed the expectations of your members.

  • Retained or released servicing options available
  • Experienced team of in-house servicing specialists
  • Wide range of loan administrative services including hardship assistance and foreclosure prevention
  • Online access to payments and loan information

Marketing Support

At Member First Mortgage we understand how important marketing is to your success in mortgage lending. We have a variety of marketing tools and resources available to you, and an in-house marketing department dedicated to growing your mortgage business.

Work directly with our marketing team to create custom materials that build your business and reinforce existing relationships. Our in-house graphic designers will collaborate with your team to create effective campaigns that reach current members, potential new members, realtors and more.

We can provide co-branded, customized designs that fit your Credit Union’s brand standards. Our team will work with you to bring marketing projects from design conception all the way to production.

Our marketing team can help with:

  • Flyers
  • Brochures
  • Posters
  • Statement Stuffers
  • Credit Union branch digital displays
  • Web Banners
  • Social media images
  • Custom email campaigns and more!

Complete Suite of Mortgage Products

At Member First Mortgage we have a wide range of mortgage programs to provide our Credit Union partners with the financing options their members want and deserve!

We offer a full suite of Conventional and Government programs, including; FHA, VA and RD/USDA. We also offer Construction, Jumbo loans, financing for Manufactured homes, Investment properties and more.

With Member First Mortgage, your Credit Union also has the ability to create custom Portfolio loan products that fit the unique needs of borrowers in your communities.

We offer:

  • Conventional and Government programs
  • FHA
  • USDA / Rural Development
  • VA
  • Fannie Mae Home Ready
  • Freddie Mac Home Possible / Home Possible Advantage
  • Super Conforming
  • Construction (Portfolio only)
  • Jumbo
  • Custom Portfolio products
  • Manufactured home financing
  • Investment property financing